Issue #18 - January 26, 2005

> Management

Working with Difficult People
Three questions to help you turn your tormentors into teachers

Kurt Vonnegut uses the phrase “wrang-wrangs” to describe great teachers who are placed in our life disguised as difficult, confrontational, disrespectful, and sometimes horrible people. “Wrang-wrangs” are placed there on purpose and can teach us important lessons, if we’re willing to listen and learn.

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Publicity for Your Business
Get someone else to toot your horn

-- by Marcia Passos Duffy, publicity consultant, Keene, NH

Publicity is the champion of small businesses because of one remarkable difference between advertising and publicity: Advertising is seen as you tooting your own horn. Publicity is seen as someone else doing the tooting for you. Which do you think carries more weight with your potential customers?

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Financial Snapshot
Read between the lines of your balance sheet

-- Ask SCORE c/o Dick Kuhl, Bedford, NH

For newcomers to business, a balance sheet may appear at first to be a complex and confusing collection of numbers. However, this financial statement contains valuable information for assessing the health of your company and make decisions on which direction to take.

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Snow What?
Interesting facts about snow

Have you ever heard that no two snowflakes have the same shape? If you have, have you ever wondered how that can be with the billions of snowflakes that fall each year? Well, there have been 2 snowflakes found that were identical. If someone says that phrase again, you can tell them the truth!

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Upcoming Events

Feb 21 (8-9:30a): NH Forum on the Future, NHHTC, CR Sparks, Bedford, NH

March 1 (6:30-8:30p): Women's Business Center and MicroCredit-NH Networking Event, Bank of America, Portsmouth, NH

March 6 (10a-noon): Growth Capital Resources in New Hampshire, City of Nashua, Office of Economic Development, Daniel Webster College, Nashua, NH

March 8: (12pm -1pm) Break the Rules and Close More Sales, Amoskeag Business Incubator, Manchester, NH

March 16: Peak Pitch (pitch your plan to invstors on the chairlift), Mt. Sunapee, NH ($)

March 22: Breaking Trends in Web Develoment, UVCIA, Hanover, NH ($)